26 Tips for Managing a Social Media Community

  1. Answer Questions
  2. Bring People to Your Website Through Social Media
  3. Cultivate Stories on How Customers Use Your Products and Services
  4. Divide and Conquer
  5. Elicit Responses
  6. Fans and Followers, Really?
  7. Generate Your Content Strategy Over Time
  8. Honesty is Still One of the Best Policies
  9. Ingenuity is Memorable
  10. Joke in Good Taste
  11. Kick-Start with Good Content
  12. Leverage Your Networks
  13. Marketing Isn’t a Bad Word
  14. Never Say Never
  15. Originality vs. Saying What Everyone Else Says
  16. Power to the People—Write On!
  17. Qualified and Experienced Decisions
  18. Respect Cultures
  19. Shout-Out and Give Thanks
  20. Things You Should Know About Your Audience
  21. Update Frequently
  22. Verify Information
  23. Wonder Out Loud
  24. E(x)amine How Your Audience Engages With Your Competition
  25. You vs. Your Customers
  26. Zoom Agents Lead the Way

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